Frequently Asked Questions
Everything you need to know about Good Good gear and services.
How do I determine the right size for my athletic gear?
Each product page features a detailed 'Size Guide' button. We recommend measuring your chest, waist, and hips and comparing them to our chart. If you are between sizes, we suggest sizing up for a relaxed fit or sizing down for a compression fit.
What is your return policy for performance equipment?
We offer a 30-day return policy on all unworn apparel and unused equipment. Items must be in their original packaging with tags attached. Please note that for hygiene reasons, water bottles and undergarments are final sale.
How long does shipping take for domestic orders?
Standard shipping typically takes 3-5 business days. We also offer expedited 2-day shipping for athletes who need their gear ready for the next game. You will receive a tracking number via email as soon as your order leaves our warehouse.
Are Good Good products covered by a warranty?
Yes, all of our premium sports equipment comes with a 1-year limited warranty against manufacturing defects. If your gear fails due to a production error, we will replace it free of charge.
Do you offer team discounts for bulk orders?
Absolutely. We support local teams and clubs. If you are looking to purchase 15 or more units of the same item, please contact our 'Team Sales' department through our contact form for specialized pricing.
How should I care for my high-performance fabrics?
To maintain the moisture-wicking properties of our apparel, we recommend machine washing in cold water with similar colors and air drying. Avoid using fabric softeners or bleach, as these can break down technical fibers.